Payment
Payment is required at the time of ordering. We accept cash, all major credit and debit cards.
Returns
We pride ourselves on sourcing performing products that offer genuine value for money. If, however, you feel you would like to return something, please email us at info@outdootprofessionalproducts.com, including your order number, what you are returning and your reasons for the return. Please include any accompanying pictures to your email where possible.
If you are returning a faulty or incorrectly-supplied product, we will cover the cost of returning them. Please contact us info@outdoorprofessionalproducts.com and we will arrange for the item(s) to be collected.
Please read our full returns policy, available on our Terms and Conditions page before submitting any return.
Please check your item(s) as soon as you receive them; if they have been damaged in transit, you must inform us within 24 hours in order to submit the claim with the courier service provider.
Cancellations
Until the point of despatch, you can cancel your order by calling us on 03330 119978 or emailing info@outdoorprofessionalproducts.com. Please quote your order number located on your order confirmation email. Should your order be already despatched, we will be required to process your request as a return.